Angry Monkeys

Due to overwhelming demand, the Click Test is back.

When we launched the new version of Fivesecondtest.com, we did the one thing that you’re always told never to do; “never remove a feature”. We did that, and we’re sorry. I hope today that we’ve rectified that mistake!

The main reason the Click Test was was removed from Fivesecondtest.com was that we wanted to streamline the test creation and management process. By having multiple versions of the same test we were really restricting what we could do and where we could go with EITHER test. By splitting them out into two distinct applications, we can take the Click Test into an entirely new direction. What we have up right now is really version 0.5. It’s really a bare bones version, without much in the way of additional features. This was intentional.

As it was our users that demanded the return of the Click Test, we want our users to take part in shaping how it evolves from here.

• Do you want keyword tagging like the old test?
• Do you want to split results into Fast and Slow clicks, or who clicked where first?
• Do you want a time limit on the test?
• Do you want to restrict the number of times a user can click?

We want you, the user, to decide where it goes, and what features to include.

In other news:

This update also includes some other important changes. The most important of which is prioritising tests based on subscription. What this means is that users on the Team, Studio and Agency plans will get their results before other users. It’s worth noting that Solo plan subscribers will also be prioritised over free users, but not nearly to the degree of the other plans.

This is the first of many additions to give more value to our subscription plans. Keep an eye on this page for details on some of our upcoming features.

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So we’ve had a heap of great feedback from the community. I’m thrilled that we have so many passionate users!

We’ve made a few changes today in response to feedback, and we have a lot more changes coming. Nothing incredibly huge at the moment, but I just want to show that we’re listening, and that we WANT your feedback, your praise and your hate mail.

Here is a short list of some of some of things we did today:

- Result sharing  - You can now share your test results with others. In your test results page you’ll see a new special link which you can safely share with others.

- Print friendly results – We’ve updated the CSS on the results page (and the new share page) to be printer friendly.

- Test sharing – We noticed that not many users are sharing their test links. This is the fastest way to get results, and also means you can target your own audience. This is especially true if you’re conducting a test in your native language. To get people involved in doing this, we’ve added a prompt to get people sharing their tests.

- Random tests – We’ve added a new “random test” function in the dashboard to allow users to do ANY random test rather than just doing 5st or Navflow tests. This is heaps of fun!

- We’ve updated a lot of the links and redirects to stop users being taken back to the home page when they’re logged in. Hopefully that alleviates some of the frustrations there!

- We fixed a heap of issues with IE7 that were preventing some users creating tests (sorry folks!)

- We’ve added “requested responses” to your test results page, so you can see how many responses you have remaining for your tests. e.g 3 of 20 responses.

We’re still working hard on a lot of the other things that have been requested, and whilst we can’t (or won’t) make all the requested changes, it is important that you know that we are listening and we are actively creating solutions to problems you guys are having. I know we’re not perfect, and I know we can’t please everyone, but a lot of the requests we’re getting are actually quite reasonable. Rest assure that we’re doing everything we can do make this app what you want it to be. Please give us your feedback, we love hearing from you!

Stay tune for more!

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Well it took us a while, but we’ve finally launched. For the most part we actually finished these apps about 2 months ago. But we’ve spent the last 8-9 weeks messing around with merchant accounts and payment gateways. A lesson for all startups out there, sort your merchant account EARLY.

So we’re up and running now, and everything seems to be running ok. A fairly major part of the installation was migrating users, their karma and their credit across to the new system from Fivesecondtest.com. Basically we have an entirely new system, with an entirely new way of managing credit, and so it took a little shoe-horning to get that in to place.

Migration

For those who aren’t aware, all existing Karma has been migrated across to the new system.  On the new site 1 Karma point is worth 1 result.  You won’t be able to make tests without karma, so

On the old site, when you spent $5 you got an additional 15 results. We’ve doubled that. Every token (or $5 credit) has been converted to 30 results on the new site.  This has been given out in the form of Karma.

Unfortunately, all the Beta data for Navflow was deleted. This includes logins. About a third of our Navflow users are actually 5st users, which meant a whole heap of account duplications if we migrated everyone across. The remaining users signed up and didn’t create any tests. So it made sense to just migrate 5st users across. I’m sorry to those who were having fun with Navflow, but unfortunately we had no choice.

New Features

The first MAJOR change in the new system is to Fivesecondtest.com. The click test is gone. Navflow is now the place to do click tests. We found that clicks were not an accurate way to gauge first impressions. Without context, and with a time limit, the click test was a little shaky. We think that navflow gives test authors far more flexibility to find out what they need to know without putting undue cognitive load on the end user.

Through a lot of feedback, and a lot of study, we’ve also changed the fivesecondtest memory to be a much more traditional and more flexible test. Rather than having unfocussed “what do you think?” type testing, we’ve now included the ability to ask up to 5 questions about the test image. The user is shown the image, and then you can test their recall about the image. The result is a significantly more targeted and quantifiable result. In time we will add additional tools to assist in benchmarking and iteration.

Subscriptions

Navflow and Fivesecondtest are the first two apps in our suite of tools called Usability Hub. When you sign up to one or the other, you’re actually signing up to UsabilityHub. One subscription fee will give you access to all of our apps now and in the future.  Your subscription entitles you to a certain number of results per month, usable across any of the applications for as many tests as you want. Subscriptions start off from as low as $19 a month, and  can be upgraded or cancelled at any time. No lock in.

As always, our apps are available for free to anyone who wants to help give feedback on other users’ tests. Earn karma to create tests. One major change however, is that we no longer offer anonymous test creation. If you want to create tests, you’ll need to sign up, participate in tests and earn the right to create your own tests. To make up for this, we give all new users 20 Karma to get started.

Well that’s about it for now. I need  a rest!

If you have any queries, shoot us an email at support@usabilityhub.com

Thanks for all support till now, and welcome to UsabilityHub!

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A quick note, as a few people have asked, we are extending the Navflow Beta until the 30th of July. Please ensure you have concluded your testing and taken you results before then.

We will still be deleting all beta test data from that date. The new version will be up on the 31st as planned.

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Introducing UsabilityHub.com

On July 31st we’ll be launching UsabilityHub.com. Usability Hub isn’t much at the moment, just a pair of web apps really. But it is the start of something bigger and better than anything we’ve done to date.

The goal of UsabilityHub.com is to provide a place for designers and developer to work together, share ideas and help each other improve websites and applications. It’s about providing a focal point for all things UX. We want it to be about more than just our applications, we want it to be a place where all designers can learn from each other, and help each other out. In the coming months we’ll talk more about what our plans are, but for now let’s just talk about what it means for our current applications.

Navflow Beta

Navflow.com beta will be  finishing next week. All existing data will be deleted at the end of next week (23rd July). Where possible we will migrate user accounts across to the new system enabling you to keep your login in. Part of this migration is migrating our existing Fivesecondtest users. Obviously if there is a clash with your existing 5st account, we’ll keep your 5st account in preference over the Navflow beta account.

Five Second Test

We have a completely new Five Second Test which you’ll get to see very soon. Whilst we think our new site is better in all regards, we understand that a lot of people really like our existing system. Rather than delete it,  we’re going to let you continue to use it! The old fivesecondtest.com will be renamed to original.fivesecondtest.com. So if you’re currently running tests there, don’t be scared that it’s all going to vapourise, you can keep on keeping on. Please keep in mind that the two systems are completely separate. Tests created in the old version are not available in the new, and vice versa.

Credit

Users with credit from Fivesecondtest.com will have their credit copied across to the new site.  This will enable you to continue creating tests with the credit you have purchased on the old site until your credit runs out, at which point you’ll need to sign up to one of the new plans (or keep creating free tests using karma!).

As the new site is subscription based, we have to migrated your credit to match the new system. We’re using a fairly generous conversion to the new system to ensure everyone gets a good deal. The old 5st had a variable return on credit which moved from a high of around 25 responses per credit down to around 10. This meant that (depending on traffic) $5 credit bought a different amount of results. I thought it was cool, but the consensus was that it was all a bit weird.  To keep this fair, all old tokens ($5) will be worth 30 responses in the new system. This means no matter when you bought your credit, you’re getting a good value upgrade in the new system. What’s more, we’re going to let you keep your credit on original.fivesecondtest.com as well! So consider this a warm introduction to our new system!

Accessing old Five Second Tests

One of the big changes we’re making is a complete revamp of Fivesecondtest.com. Click tests have been removed as Navflow will now concentrate on our “click tests” portion of testing. Our old Memory test is being shelved in favour of a new form of the Five Second Test which we feel gives better results and is better value for money than our old system. This means that old tests will not be viewable in the new site. Users wishing to get data will continue to be able to get it from original.fivesecondtest.com when we launch. This will be kept available indefinitely. If you really want, you can even continue using the old site.

The future of Usability Hub

What you’ll see in the next few weeks is really only the beginning. We’ve worked long and hard to make fivesecondtest.com more user friendly and more business friendly. We’ve listened to our users – and to the experts – and we’ve improved how the test itself works. We’ve integrated two great products into one set of tools. But we’re not finished.

These two new products are really fairly young, and we have a lot of upcoming features post-launch. So if they’re not perfect for you right now, we hope in the coming months they will be.

These two applications are just the first in a suite of tools that we call Usability Hub. We have 3 more coming before the end of the year, and each additional tool will be available at no extra cost to subscribers. We hope to make Usability Hub the one stop shop for all things usability testing and design. We’ve still got a long way to go, but we think today is a big step in the right direction.

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